Privacy Policy Commitment Statement
Your privacy and data protection are important to us
Introduction to Our Privacy Policy
Learn more about how we manage your information and keep your details safe. This privacy policy applies to falorivonexa.sbs and covers user data collected through our website in Malaysia.
We are committed to transparency in how we collect, use, and safeguard your personal data according to Malaysian law and best practices.
Information We Collect and Use
We collect personal information such as name, email, and contact details to provide a high standard of service.
Information Provided Directly
- • Your name, email, and contact number
- • Details you submit in our contact forms
- • Communications with our support team
- • Information for newsletter subscriptions
- • Preferences you share with us
Automatically Collected Information
- • Device type and browser information
- • IP address and user location
- • Pages you access on our site
- • Cookie preferences and settings
- • Technical data for website security
How We Use Your Data
Personal information helps enhance services, send relevant updates, and maintain a safe website experience.
- • Responding to your inquiries
- • Processing your requests
- • Sending newsletters and updates
- • Improving website usability
- • Ensuring security and fraud prevention
- • Personalizing your site experience
- • Complying with applicable laws
Your Rights: We uphold user rights to access, correction, and deletion of personal data while following Malaysian privacy law requirements.
When We Share Information
Data is only shared with service providers, authorities, or agents where necessary to deliver our services or meet regulations.
Our Service Providers
Carefully selected third parties support our technology and operations, always under confidentiality agreements.
Legal Obligations & Compliance
Data may be shared to comply with Malaysian law, court orders, or official requests.
Anonymous Statistics Use
Some site statistics may be used for analytics and improvement without identifying you.
User Rights & Options
You have the right to request, update, or remove your personal information held by us.
- • Request access to your data
- • Correct inaccurate records
- • Ask to delete information
- • Transfer your information
- • Object to data processing
- • Request usage limitation
To exercise any rights, please contact us at our email address provided below.
How We Protect Your Information
We use security protocols, firewalls, and encryption to keep your data safe at all times.
Technical Security Measures
- • SSL encryption for secure browsing
- • Regular security audits performed
- • Software updates and patching schedule
- • Restricted server access controls
Organizational Controls
- • Staff trained on privacy policies
- • Role-based data access permissions
- • Confidential data handling guidelines
- • Incident response procedures
Data Retention Policy
Personal data is kept only as long as needed to deliver services or meet legal requirements.
- • Account information retention
- • In-service records policy
- • Contact records retention
- • Records for payments
- • Retention of newsletter consents
You may request deletion when data is no longer required.
International Data Transfers
If data moves outside Malaysia, strong safeguards are required and enforced.
- • Contractual data protection
- • Compliance with regional laws
- • Supervised data transfer processes
- • Minimum necessary sharing only
Cookies & Similar Technologies
Cookies help enhance site experience and remember user preferences.
Types of Cookies We Use
- • Support basic site functions
- • Aid analytics and performance
- • Remember your preferences
- • Improvements to usability
You can adjust cookie settings in your browser anytime.
Policy Updates and Changes
We may revise this privacy policy. Notice of material changes will appear on this page.
- • Posted on our website
- • Sent to your registered email
- • Updated in footer notifications
- • Any other suitable method
Please regularly review for the latest updates.
Contacting Us About Privacy
Get in touch for privacy questions or requests.
Falorivonexa
Unit 510, Jalan Mahsuri, 11950 Bayan Lepas, Penang Malaysia
Phone: +603-4242 1115
Email: content@falorivonexa.sbs
Last updated March 4, 2026
Effective March 4, 2026